GRI Standards Index
The GRI Standards Index
is a comprehensive sustainability reporting framework that ensures organizational transparency and accountability.
enables organizations to disclose their economic, environmental, and social impacts in alignment with international best practices.

GRI Standards Index
| Statement of used: | Bangkok Chain Hospital Public Company Limited has reported the information cited in this GRI content index for the period from 1st January 2023 to 31st December 2023 with reference to the GRI Standards. |
|---|---|
| GRI 1 used: | GRI 1: Foundation 2021 |
| Applicable GRI Sector Standard(s): | - |
| GRI Standard | Disclosure | Page number(s), URLs/ or direct answers | Relevant Section / Information Location | |
|---|---|---|---|---|
| General Disclosures | ||||
| GRI 2: General Disclosures 2021 | 2-1 Organizational details | Annual Reports | Company Information / Business Overview | |
| 2-2 Entities included in the organization’s sustainability reporting | Annual Reports | Business Structure / Reporting Scope | ||
| 2-3 Reporting period, frequency and contact point | ESG Reporting Library, ESG Performance Data | Sustainability Contact / Reporting | ||
| 2-7 Employees | ESG Performance Data, Human Capital Development | Human Capital Performance | ||
| 2-8 Workers who are not employees | Annual Reports | Workforce | ||
| 2-9 Governance structure and composition | ESG Performance Data, Corporate Governance and Code of Conduct | Board of Directors / Board and Sub-Committee | ||
| 2-10 Nomination and selection of the highest governance body | Annual Reports | Nomination and Selection | ||
| 2-11 Chair of the highest governance body | ESG Performance Data | Board of Directors | ||
| 2-12 Role of the highest governance body in overseeing the management of impacts | Corporate Governance and Code of Conduct | Management and Operation Approach | ||
| 2-13 Delegation of responsibility for managing impacts | Corporate Governance and Code of Conduct | Sustainability Governance | ||
| 2-15 Conflicts of interest | Corporate Governance and Code of Conduct, ESG Performance Data | Conflict of Interest / Complaints | ||
| 2-16 Communication of critical concerns | Corporate Governance and Code of Conduct, ESG Performance Data | Whistleblowing and Complaint / Complaints | ||
| 2-17 Collective knowledge of the highest governance body | Annual Reports | Board Development / Training | ||
| 2-18 Evaluation of the performance of the highest governance body | Annual Reports | Board Performance Evaluation | ||
| 2-19 Remuneration policies | ESG Performance Data, Annual Reports | Remuneration for Board and Sub-Committee | ||
| 2-20 Process to determine remuneration | Annual Reports | Nomination and Remuneration | ||
| 2-23 Policy commitments | ESG Reporting Library | Policies and Handbook | ||
| 2-25 Processes to remediate negative impacts | Corporate Governance and Code of Conduct, ESG Performance Data | Complaint Investigation / Complaints | ||
| 2-26 Mechanisms for seeking advice and raising concerns | Corporate Governance and Code of Conduct | Whistleblowing and Complaint Channels | ||
| 2-27 Compliance with laws and regulations | ESG Performance Data | Environmental Compliance | ||
| 2-29 Approach to stakeholder engagement | ESG Reporting Library | Stakeholder Impact Management Across the Business Value Chain | ||
| Material Topics | ||||
| GRI 3: Material Topics 2021 | 3-1 Process to determine material topics | ESG Reporting Library | Materiality Assessment for Sustainability Development | |
| 3-2 List of material topics | ESG Reporting Library | Materiality Assessment for Sustainability Development | ||
| 3-3 Management of material topics | Home | Management and Operation Approach of each Material Topic | ||
| GRI 201: Economic Performance 2016 | ||||
| GRI 201: Economic Performance 2016 | 201-1 Direct economic value generated and distributed | ESG Performance Data | Economic Performance | |
| GRI 204: Procurement Practices 2016 | ||||
| GRI 204: Procurement Practices 2016 | 204-1 Proportion of spending on local suppliers | ESG Performance Data, Supply Chain Management | Economic Performance / Supplier Management | |
| GRI 205: Anti-corruption 2016 | ||||
| GRI 205: Anti-corruption 2016 | 205-1 Operations assessed for risks related to corruption | Corporate Governance and Code of Conduct | Anti-Corruption / Risk Management | |
| 205-2 Communication and training about anti-corruption policies and procedures | Corporate Governance and Code of Conduct | Anti-Corruption | ||
| 205-3 Confirmed incidents of corruption and actions taken | ESG Performance Data, Corporate Governance and Code of Conduct | Anti-Corruption Complaints | ||
| GRI 206: Anti-competitive Behavior 2016 | ||||
| GRI 206: Anti-competitive Behavior 2016 | 206-1 Legal actions for anti-competitive behavior, anti-trust and monopoly practices | ESG Performance Data | Anti-Competitive Complaints | |
| GRI 302: Energy 2016 | ||||
| GRI 302: Energy 2016 | 302-1 Energy consumption within the organization | Energy Management, ESG Performance Data | Key Operational Highlights / Energy Consumption | |
| 302-2 Energy consumption outside of the organization | Energy Management | Energy Management | ||
| 302-3 Energy intensity | Energy Management, ESG Performance Data | Key Operational Highlights / Energy Consumption | ||
| 302-4 Reduction of energy consumption | Energy Management | Energy Efficiency Enhancement | ||
| GRI 303: Water and Effluents 2018 | ||||
| GRI 303: Water and Effluents 2018 | 303-1 Interactions with water as a shared resource | Water and Wastewater Management, ESG Performance Data | Management and Operation Approach / Water Stress Analysis | |
| 303-2 Management of water discharge-related impacts | Water and Wastewater Management, ESG Performance Data | Wastewater Management / Wastewater Quality | ||
| 303-3 Water withdrawal | ESG Performance Data, Water and Wastewater Management | Water and Wastewater Statistics | ||
| 303-4 Water discharge | ESG Performance Data, Water and Wastewater Management | Water Discharge / Wastewater Management | ||
| 303-5 Water consumption | ESG Performance Data, Water and Wastewater Management | Water Consumption | ||
| GRI 305: Emissions 2016 | ||||
| GRI 305: Emissions 2016 | 305-1 Direct (Scope 1) GHG emissions | Climate Resilience, ESG Performance Data | GHG Emissions / Scope 1 | |
| 305-2 Energy indirect (Scope 2) GHG emissions | Climate Resilience, ESG Performance Data | GHG Emissions / Scope 2 | ||
| 305-4 GHG emissions intensity | Climate Resilience | GHG Performance | ||
| 305-5 Reduction of GHG emissions | Climate Resilience | GHG Reduction Initiatives | ||
| GRI 306: Waste 2020 | ||||
| GRI 306: Waste 2020 | 306-1 Waste generation and significant waste-related impacts | Waste Management | Management and Operation Approach | |
| 306-2 Management of significant waste-related impacts | Waste Management | Management and Operation Approach | ||
| 306-3 Waste generated | Waste Management | Key Operational Highlights / Waste Performance | ||
| 306-4 Waste diverted from disposal | Waste Management | Recycling / Circular Economy | ||
| 306-5 Waste directed to disposal | Waste Management | Waste Treatment and Disposal | ||
| GRI 308: Supplier Environmental Assessment 2016 | ||||
| GRI 308: Supplier Environmental Assessment 2016 | 308-1 New suppliers screened using environmental criteria | Supply Chain Management | Supplier Selection / ESG Assessment | |
| GRI 401: Employment 2016 | ||||
| GRI 401: Employment 2016 | 401-1 New employee hires and employee turnover | ESG Performance Data,Human Capital Development | New Employee Hires / Turnover | |
| 401-3 Parental leave | Human Capital Development | Employee Welfare and Benefits | ||
| GRI 402: Labor/Management Relations 2016 | ||||
| GRI 402: Labor/Management Relations 2016 | 402-1 Minimum notice periods regarding operational changes | Human Capital Development | Human Capital Management | |
| GRI 403: Occupational Health and Safety 2018 | ||||
| GRI 403: Occupational Health and Safety 2018 | 403-1 Occupational health and safety management system | Occupational Health and Safety | Management and Operation Approach | |
| 403-2 Hazard identification, risk assessment and incident investigation | Occupational Health and Safety | Occupational Risk Assessment and Safety Management | ||
| 403-3 Occupational health services | Occupational Health and Safety | Occupational Health | ||
| 403-4 Worker participation, consultation and communication on occupational health and safety | Occupational Health and Safety | Management and Operation Approach | ||
| 403-5 Worker training on occupational health and safety | Occupational Health and Safety | Safety Training | ||
| 403-6 Promotion of worker health | Occupational Health and Safety | Occupational Health | ||
| 403-7 Prevention and mitigation of OHS impacts directly linked by business relationships | Supply Chain Management, Occupational Health and Safety | Contractor and Supplier Safety | ||
| 403-8 Workers covered by an occupational health and safety management system | Occupational Health and Safety | Key Operational Highlights 2025 | ||
| 403-9 Work-related injuries | Occupational Health and Safety | Work-Related Accident Reports | ||
| 403-10 Work-related ill health | Occupational Health and Safety | Occupational Health | ||
| GRI 404: Training and Education 2016 | ||||
| GRI 404: Training and Education 2016 | 404-1 Average hours of training per year per employee | ESG Performance Data, Human Capital Development | Employee's Hours of Training | |
| 404-2 Programs for upgrading employee skills and transition assistance programs | Human Capital Development | Employee Development | ||
| 404-3 Percentage of employees receiving regular performance and career development reviews | ESG Performance Data, Human Capital Development | Employees Receiving Annual Performance Evaluations | ||
| GRI 405: Diversity and Equal Opportunity 2016 | ||||
| GRI 405: Diversity and Equal Opportunity 2016 | 405-1 Diversity of governance bodies and employees | ESG Performance Data | Employee Category / Board of Directors | |
| GRI 406: Non-discrimination 2016 | ||||
| GRI 406: Non-discrimination 2016 | 406-1 Incidents of discrimination and corrective actions taken | Human Rights, ESG Performance Data | Complaints of Human Rights Violations, Discrimination, Sexual Assault and Harassment | |
| GRI 408: Child Labor 2016 | ||||
| GRI 408: Child Labor 2016 | 408-1 Operations and suppliers at significant risk for incidents of child labor | Human Rights, Supply Chain Management | Human Rights Due Diligence / Supplier ESG Assessment | |
| GRI 409: Forced or Compulsory Labor 2016 | ||||
| GRI 409: Forced or Compulsory Labor 2016 | 409-1 Operations and suppliers at significant risk for forced or compulsory labor | Human Rights, Supply Chain Management | Human Rights Due Diligence / Supplier ESG Assessment | |
| GRI 412: Human Rights Assessment 2016 | ||||
| GRI 412: Human Rights Assessment 2016 | 412-1 Operations that have been subject to human rights reviews or impact assessments | Human Rights | Human Rights Due Diligence | |
| GRI 413: Local Communities 2016 | ||||
| GRI 413: Local Communities 2016 | 413-1 Operations with local community engagement, impact assessments, and development programs | Community Development and Engagement | Community Engagement & Governance | |
| 413-2 Operations with significant actual and potential negative impacts on local communities | Community Development and Engagement, ESG Performance Data | Community Engagement & Governance / Complaints on Social and Community Aspect | ||
| GRI 414: Supplier Social Assessment 2016 | ||||
| GRI 414: Supplier Social Assessment 2016 | 414-1 New suppliers that were screened using social criteria | Supply Chain Management | Supplier Selection / ESG Assessment | |
| GRI 416: Customer Health and Safety 2016 | ||||
| GRI 416: Customer Health and Safety 2016 | 416-1 Assessment of the health and safety impacts of product and service categories | Service Quality and Responsibility to Patients | Patient Safety / Quality Accreditation and Standards | |