The GRI Standards Index

is a comprehensive sustainability reporting framework that ensures organizational transparency and accountability.

enables organizations to disclose their economic, environmental, and social impacts in alignment with international best practices.

GRI Standards Index

Statement of used: Bangkok Chain Hospital Public Company Limited has reported the information cited in this GRI content index for the period from 1st January 2023 to 31st December 2023 with reference to the GRI Standards.
GRI 1 used: GRI 1: Foundation 2021
Applicable GRI Sector Standard(s): -
GRI Standard Disclosure Page number(s), URLs/ or direct answers Relevant Section / Information Location
General Disclosures
GRI 2: General Disclosures 2021 2-1 Organizational details Annual Reports Company Information / Business Overview
2-2 Entities included in the organization’s sustainability reporting Annual Reports Business Structure / Reporting Scope
2-3 Reporting period, frequency and contact point ESG Reporting Library, ESG Performance Data Sustainability Contact / Reporting
2-7 Employees ESG Performance Data, Human Capital Development Human Capital Performance
2-8 Workers who are not employees Annual Reports Workforce
2-9 Governance structure and composition ESG Performance Data, Corporate Governance and Code of Conduct Board of Directors / Board and Sub-Committee
2-10 Nomination and selection of the highest governance body Annual Reports Nomination and Selection
2-11 Chair of the highest governance body ESG Performance Data Board of Directors
2-12 Role of the highest governance body in overseeing the management of impacts Corporate Governance and Code of Conduct Management and Operation Approach
2-13 Delegation of responsibility for managing impacts Corporate Governance and Code of Conduct Sustainability Governance
2-15 Conflicts of interest Corporate Governance and Code of Conduct, ESG Performance Data Conflict of Interest / Complaints
2-16 Communication of critical concerns Corporate Governance and Code of Conduct, ESG Performance Data Whistleblowing and Complaint / Complaints
2-17 Collective knowledge of the highest governance body Annual Reports Board Development / Training
2-18 Evaluation of the performance of the highest governance body Annual Reports Board Performance Evaluation
2-19 Remuneration policies ESG Performance Data, Annual Reports Remuneration for Board and Sub-Committee
2-20 Process to determine remuneration Annual Reports Nomination and Remuneration
2-23 Policy commitments ESG Reporting Library Policies and Handbook
2-25 Processes to remediate negative impacts Corporate Governance and Code of Conduct, ESG Performance Data Complaint Investigation / Complaints
2-26 Mechanisms for seeking advice and raising concerns Corporate Governance and Code of Conduct Whistleblowing and Complaint Channels
2-27 Compliance with laws and regulations ESG Performance Data Environmental Compliance
2-29 Approach to stakeholder engagement ESG Reporting Library Stakeholder Impact Management Across the Business Value Chain
Material Topics
GRI 3: Material Topics 2021 3-1 Process to determine material topics ESG Reporting Library Materiality Assessment for Sustainability Development
3-2 List of material topics ESG Reporting Library Materiality Assessment for Sustainability Development
3-3 Management of material topics Home Management and Operation Approach of each Material Topic
GRI 201: Economic Performance 2016
GRI 201: Economic Performance 2016 201-1 Direct economic value generated and distributed ESG Performance Data Economic Performance
GRI 204: Procurement Practices 2016
GRI 204: Procurement Practices 2016 204-1 Proportion of spending on local suppliers ESG Performance Data, Supply Chain Management Economic Performance / Supplier Management
GRI 205: Anti-corruption 2016
GRI 205: Anti-corruption 2016 205-1 Operations assessed for risks related to corruption Corporate Governance and Code of Conduct Anti-Corruption / Risk Management
205-2 Communication and training about anti-corruption policies and procedures Corporate Governance and Code of Conduct Anti-Corruption
205-3 Confirmed incidents of corruption and actions taken ESG Performance Data, Corporate Governance and Code of Conduct Anti-Corruption Complaints
GRI 206: Anti-competitive Behavior 2016
GRI 206: Anti-competitive Behavior 2016 206-1 Legal actions for anti-competitive behavior, anti-trust and monopoly practices ESG Performance Data Anti-Competitive Complaints
GRI 302: Energy 2016
GRI 302: Energy 2016 302-1 Energy consumption within the organization Energy Management, ESG Performance Data Key Operational Highlights / Energy Consumption
302-2 Energy consumption outside of the organization Energy Management Energy Management
302-3 Energy intensity Energy Management, ESG Performance Data Key Operational Highlights / Energy Consumption
302-4 Reduction of energy consumption Energy Management Energy Efficiency Enhancement
GRI 303: Water and Effluents 2018
GRI 303: Water and Effluents 2018 303-1 Interactions with water as a shared resource Water and Wastewater Management, ESG Performance Data Management and Operation Approach / Water Stress Analysis
303-2 Management of water discharge-related impacts Water and Wastewater Management, ESG Performance Data Wastewater Management / Wastewater Quality
303-3 Water withdrawal ESG Performance Data, Water and Wastewater Management Water and Wastewater Statistics
303-4 Water discharge ESG Performance Data, Water and Wastewater Management Water Discharge / Wastewater Management
303-5 Water consumption ESG Performance Data, Water and Wastewater Management Water Consumption
GRI 305: Emissions 2016
GRI 305: Emissions 2016 305-1 Direct (Scope 1) GHG emissions Climate Resilience, ESG Performance Data GHG Emissions / Scope 1
305-2 Energy indirect (Scope 2) GHG emissions Climate Resilience, ESG Performance Data GHG Emissions / Scope 2
305-4 GHG emissions intensity Climate Resilience GHG Performance
305-5 Reduction of GHG emissions Climate Resilience GHG Reduction Initiatives
GRI 306: Waste 2020
GRI 306: Waste 2020 306-1 Waste generation and significant waste-related impacts Waste Management Management and Operation Approach
306-2 Management of significant waste-related impacts Waste Management Management and Operation Approach
306-3 Waste generated Waste Management Key Operational Highlights / Waste Performance
306-4 Waste diverted from disposal Waste Management Recycling / Circular Economy
306-5 Waste directed to disposal Waste Management Waste Treatment and Disposal
GRI 308: Supplier Environmental Assessment 2016
GRI 308: Supplier Environmental Assessment 2016 308-1 New suppliers screened using environmental criteria Supply Chain Management Supplier Selection / ESG Assessment
GRI 401: Employment 2016
GRI 401: Employment 2016 401-1 New employee hires and employee turnover ESG Performance Data,Human Capital Development New Employee Hires / Turnover
401-3 Parental leave Human Capital Development Employee Welfare and Benefits
GRI 402: Labor/Management Relations 2016
GRI 402: Labor/Management Relations 2016 402-1 Minimum notice periods regarding operational changes Human Capital Development Human Capital Management
GRI 403: Occupational Health and Safety 2018
GRI 403: Occupational Health and Safety 2018 403-1 Occupational health and safety management system Occupational Health and Safety Management and Operation Approach
403-2 Hazard identification, risk assessment and incident investigation Occupational Health and Safety Occupational Risk Assessment and Safety Management
403-3 Occupational health services Occupational Health and Safety Occupational Health
403-4 Worker participation, consultation and communication on occupational health and safety Occupational Health and Safety Management and Operation Approach
403-5 Worker training on occupational health and safety Occupational Health and Safety Safety Training
403-6 Promotion of worker health Occupational Health and Safety Occupational Health
403-7 Prevention and mitigation of OHS impacts directly linked by business relationships Supply Chain Management, Occupational Health and Safety Contractor and Supplier Safety
403-8 Workers covered by an occupational health and safety management system Occupational Health and Safety Key Operational Highlights 2025
403-9 Work-related injuries Occupational Health and Safety Work-Related Accident Reports
403-10 Work-related ill health Occupational Health and Safety Occupational Health
GRI 404: Training and Education 2016
GRI 404: Training and Education 2016 404-1 Average hours of training per year per employee ESG Performance Data, Human Capital Development Employee's Hours of Training
404-2 Programs for upgrading employee skills and transition assistance programs Human Capital Development Employee Development
404-3 Percentage of employees receiving regular performance and career development reviews ESG Performance Data, Human Capital Development Employees Receiving Annual Performance Evaluations
GRI 405: Diversity and Equal Opportunity 2016
GRI 405: Diversity and Equal Opportunity 2016 405-1 Diversity of governance bodies and employees ESG Performance Data Employee Category / Board of Directors
GRI 406: Non-discrimination 2016
GRI 406: Non-discrimination 2016 406-1 Incidents of discrimination and corrective actions taken Human Rights, ESG Performance Data Complaints of Human Rights Violations, Discrimination, Sexual Assault and Harassment
GRI 408: Child Labor 2016
GRI 408: Child Labor 2016 408-1 Operations and suppliers at significant risk for incidents of child labor Human Rights, Supply Chain Management Human Rights Due Diligence / Supplier ESG Assessment
GRI 409: Forced or Compulsory Labor 2016
GRI 409: Forced or Compulsory Labor 2016 409-1 Operations and suppliers at significant risk for forced or compulsory labor Human Rights, Supply Chain Management Human Rights Due Diligence / Supplier ESG Assessment
GRI 412: Human Rights Assessment 2016
GRI 412: Human Rights Assessment 2016 412-1 Operations that have been subject to human rights reviews or impact assessments Human Rights Human Rights Due Diligence
GRI 413: Local Communities 2016
GRI 413: Local Communities 2016 413-1 Operations with local community engagement, impact assessments, and development programs Community Development and Engagement Community Engagement & Governance
413-2 Operations with significant actual and potential negative impacts on local communities Community Development and Engagement, ESG Performance Data Community Engagement & Governance / Complaints on Social and Community Aspect
GRI 414: Supplier Social Assessment 2016
GRI 414: Supplier Social Assessment 2016 414-1 New suppliers that were screened using social criteria Supply Chain Management Supplier Selection / ESG Assessment
GRI 416: Customer Health and Safety 2016
GRI 416: Customer Health and Safety 2016 416-1 Assessment of the health and safety impacts of product and service categories Service Quality and Responsibility to Patients Patient Safety / Quality Accreditation and Standards