Managing ESG Performance Data is a Core Driver of Effective Sustainability Development

Organizations should systematically collect, analyze, and disclose Environmental, Social, and Governance (ESG) performance data in a transparent and verifiable manner. This data serves as a strategic decision-making tool, supports stakeholder expectations, and enhances long-term organizational competitiveness.

ESG Performance Data

Environmental Dimension

Environment Compliance
GRI Performance Data Unit 2023 2024 2025
2-27
Number of violations of legal obligations/regulations case 0 0 0
Number of fines/penalties related to the above Million Baht 0 0 0
Environmental liability accrued at year-end case 11/ 0 0
Total number of non-monetary sanctions case 0 0 0
Total number of cases brought through dispute resolution mechanisms case 0 0 0
Note:
1/ The nearby villages have voiced reservations. The environment is impacted by the ivy vines growing on top of the house next to the hospital fence. BCH successfully eliminated the ivy vines. The complaint was resolved on September 14, 2022, to the complainant's satisfaction.
Energy Management Statistics
Performance Results Unit 2023 2024 2025
Total Electricity Consumption kWh 59,309,340.00 56,728,311.05 59,535,916.00
Purchased Electricity Consumption kWh 59,309,340.00 54,070,288.95 56,040,769.24
Renewable Electricity Purchased or Generated kWh 0 2,658,022.10 3,495,146.76
Electricity Consumption per Employee kWh/employee/year 8,844.22 10,149.99 10,463.25
Total Energy Expenditure Million Baht 279.47 249.50 223.29
Greenhouse Gas Emissions Statistics
Performance Data Unit 2023 2024 2025
Total Greenhouse Gas Emissions1/ kgCO2eq 29,672,460 24,059,280 30,700,000
tCO2eq 29,672.46 24,059.28 30,700.00
Total Direct GHGs Emissions from Fuel Combustion (Scope 1)2/ tCO2eq NA 2,756.19 2,290.00
% per Total GHG Emission NA 11.46 7.46
Total Indirect GHGs Emissions from Energy Purchased & Consumed (Scope2)2/ tCO2eq 29,672.46 21,303.09 28,410.00
% per Total GHG Emission 100.00 88.54 92.54
Note:
1/ The report of GHG emissions scope 1 and scope 2 data are calculated by using the GHGs calculation tool in accordance with IPCC 2006.
2/ The greenhouse gas Emission Factor refers to the Thailand Greenhouse Gas Management Organization (Public Organization) (http://www.tgo.or.th/).
Water stress areas
Analysis of Water Stress Risk Using the Aqueduct Water Risk Atlas Tool from the World Resources Institute for the Locations of all 15 Branch Hospitals and 2 Polyclinics.
Hospital Water Stress
Low Low-Medium Medium-High High Extremely High
World Medical Hospital X
Kasemrad International Hospital Rattanatibeth X
Kasemrad International Hospital Aranyaprathet X
Kasemrad International Hospital Vientiane X
Kasemrad Hospital Bangkae X
Kasemrad Hospital Sriburin X
Kasemrad Hospital Saraburi X
Kasemrad Hospital Prachachuen X
Kasemrad Hospital Mae Sai X
Kasemrad Sriburin Clinic Chiang Saen Branch X
Kasemrad Hospital Chachoengsao X
Kasemrad Hospital Prachinburi X
Kasemrad Hospital Rattanatibeth X
Kasemrad Hospital Ramkhamhaeng X
Kasemrad Hospital Pathumthani X
Karunvej Hospital Ayutthaya X
Water Quality
Indicator Result of measurement treatment Water quality standards
pH compliance with the standard 5.0 – 9.0
BOD5 compliance with the standard 20
Suspended Solids (SS) compliance with the standard 30
Sulfide compliance with the standard 1.0
Oil & Grease compliance with the standard 20
Residual Chlorine compliance with the standard Not specified
Total Coliform Bacteria compliance with the standard Not specified
Water and Wastewater Management Statistics
Performance Data Unit 20231/ 2024 2025
All Areas Water Stress Area All Areas Water Stress Area All Areas Water Stress Area
Total Water Withdrawal
Third-party Water Source (e.g., municipal water suppliers)
  • Fresh Water TDS ≤ 1,000 mg/L
m3 75,953 0 700,867 0 716,594 0
  • Fresh Water TDS >1,000 mg/L
m3 0 0 0 0 0 0
Total Water Withdrawal m3 75,953 0 700,867 0 716,594 0
Total Water Consumption m3 75,953 0 700,867 0 716,594 0
ML 75.95 0 70.09 0 71.66 0
Water Consumption Intensity m3 0 0 0 0 0 0
Total Water Discharge
Third-party Water Source (e.g., municipal wastewater treatment plant) m3 0 0 0 0 0 0
Water Discharge ≤ 1,000 mg/L Total Dissolved Solids m3 0 0 0 0 0 0
Water Discharge > 1,000 mg/L Total Dissolved Solids m3 0 0 0 0 0 0
Total Water Discharge m3 59,746 0 560,694 0 557,751.40 0
Third-party Water Source (e.g., municipal wastewater treatment plant) m3 0 0 0 0 0 0
Note:
1/The scope of the report on Water and Wastewater Management Statistics in 2022 covers the World Medical Hospital.

Social Dimension

Human Capital Performance
Data Male Female Total
Total Employees (Excluding Physicians) 1,210 5,770 6,980
Sort by employment type
Full-Time Employees 988 4,702 5,690
Nurses and Nursing Assistants 547 1,706 2,253
Medical Operations and Support Personnel 119 2,093 2,212
Back Office Personnel 322 903 1,225
Part-Time Employees 222 1,068 1,290
Nurses and Nursing Assistants 59 711 770
Medical Operations and Support Personnel 144 328 472
Back Office Personnel 19 29 48
Data Male Female Total
Total Physicians 1,124 1,060 2,184
Full-Time 218 162 380
Part-Time 906 898 1,804
Employee category
Data Unit Male Female Total
Senior Management* persons 33 6 39
% Per total employee in senior management level 84.62 15.38 100.00
<30 years old persons 0 0 0
% Per total employee in senior management level 0.00 0.00 0.00
30-50 years old persons 5 1 6
% Per total employee in senior management level 12.82 2.56 15.38
>50 years old persons 28 5 33
% Per total employee in senior management level 71.80 12.82 84.62
Middle Management* persons 10 50 60
% Per total employee in senior management level 16.67 83.33 100.00
<30 years old persons 0 0 0
% Per total employee in senior management level 0.00 0.00 0.00
30-50 years old persons 5 33 38
% Per total employee in senior management level 8.33 55.00 63.33
>50 years old persons 5 17 22
% Per total employee in senior management level 8.33 28.33 36.67
Middle Management* persons 207 694 901
% Per total employee in senior management level 22.97 77.03 100.00
<30 years old persons 17 71 88
% Per total employee in senior management level 1.89 7.88 9.77
30-50 years old persons 165 559 724
% Per total employee in senior management level 18.31 62.04 80.36
>50 years old persons 25 64 89
% Per total employee in senior management level 2.77 7.10 9.88
Non-management persons 964 4,890 5,854
% Per total employee in senior management level 16.47 83.53 100.00
<30 years old persons 397 2,428 2,825
% Per total employee in senior management level 6.78 41.48 48.26
30-50 years old persons 1490 2,251 2,741
% Per total employee in senior management level 8.37 38.45 46.82
>50 years old persons 61 192 253
% Per total employee in senior management level 1.04 3.28 4.32
Disabled/retired/concession employee persons 16 19 35
% Per total employee in senior management level 0.27 0.32 0.60
Note:
* Senior Management includes hospital directors, deputy directors of hospitals, and directors of doctors
* Middle Management includes department directors and associate directors
* First-line Management includes managers, unit chiefs, and division chiefs
Employee’s hours of training
Data Unit Male Female Total
Total hours of training Hour 15,709 116,636 132,345
Average hours of training Hour/Head/Year 15.39 18.01 17.56
Sort by employee category
Senior Management Hour 390 316 706
Hour/Head/Year 11.79 52.64 18.08
Middle Management First-line Management Hour 31 6 37
Hour/Head/Year 42.56 31 32.92
Non-management Hour 5,261 24,807 30,069
Hour/Head/Year 25.42 35.75 33.37
Sort by employment type Nurses and nursing assistants Hour 9,633 89,964 99,596
Hour/Head/Year 9.99 18.40 17.01
Medical Operation and Support Personne
Back-office Personnel Total hours of training Hour 6,447 76,443 82,890
Hour/Head/Year 35.42 26.03 26.59
Average hours of training Hour 4,608 7,603 12,210
Hour/Head/Year 6.81 4.19 4.91
Sort by employee category Hour 7,435 21,307 28,742
Hour/Head/Year 21.68 19.33 19.89
Physician training hours and credits
Data Unit Male Female Total
Physician Hour 462 220 682
Hour/Head/Year 0.50 0.23 0.37
Credit 0 0 0
Credit/Head/Year 0 0 0
Employees receiving annual performance evaluations
Data Unit Male Female Total
Total full-time employees that were evaluated Person 775 3,650 4,425
% 10.99 51.74 62.73
Sort by employee category
Senior Management Person 13 6 19
% 39.39 100.00 48.72
Middle Management Person 8 34 42
% 80.00 68.00 70.00
First-line Management Person 184 591 775
% 88.89 85.16 86.02
Non-managements Person 570 3,019 3,589
% 59.13 61.74 61.31
New employee hires (excluding physicians)
Data Unit Male Female Total
New employee hires Person 318 1,743 2,061
Rate of full-time employee hires % 31.39 36.72 35.78
<30 years old Person 195 1,224 1,419
% 61.32 70.22 68.85
30-50 years old Person 107 476 583
% 33.65 27.31 28.29
>50 years old Person 16 43 59
% 5.03 2.47 2.86
Internal Recruitment (excluding physicians)
Data Unit Male Female Total
Total internal recruitment Person 27 96 123
Rate of full-time employee hires % 2.67 2.02 2.14
<30 years old Person 4 34 38
% 14.81 35.42 30.89
30-50 years old Person 22 57 79
% 81.48 59.38 64.23
>50 years old Person 1 5 6
% 3.70 5.21 4.88
Turnover in 2024
Data Unit Male Female Total
Total turnover* Person 323 1,877 2,200
Total turnover rate Person 31.89 39.54 38.19
<30 years old % 159 1,227 1,386
Person 49.23 65.37 63.00
30-50 years old % 132 574 706
Person 40.87 30.58 32.09
>50 years old % 32 76 108
Person 9.91 4.05 4.91
Voluntary turnover Person 287 1,676 1,963
Voluntary turnover rate of total employee turnover % 88.85 89.29 89.23
Voluntary turnover rate of total employee turnover % 28.33 35.31 34.08
<30 years old Person 137 1,083 1,220
% 47.74 64.46 62.15
30-50 years old Person 119 517 636
% 41.47 30.85 32.40
>50 years old Person 31 76 107
% 10.81 4.54 5.45
*Include voluntary turnover and involuntary turnover (e.g., retirement, death, termination).
Complaints of human rights violations, discrimination, sexual assault, and harassment
Data Complaints related to employees Complaints related to patients, customers, stakeholders, and business partners.
Total number of complaints 0 0
Number of complaints that were investigated 0 0
Number of complaints that were remediated 0 0
Number of complaints that are remediated and results reviewed through routine internal management review processes 0 0
Number of complaints is no longer subject to action 0 0
Employment of Persons with Disabilities
Data 2023 2024 2025
Total Persons with Disabilities Employed (Persons) N/A 50 52
Total Employees with Disabilities (Persons) N/A 50 52
Male Employees with Disabilities (Persons) N/A 25 29
Female Employees with Disabilities (Persons) N/A 25 23
Note:
The Company employs persons with disabilities in compliance with applicable legal requirements

Governance and Economic Dimension

Economic Performance
GRI Performance Data Unit 2023 2024 2025
201-1
Direct Economic Value Generated
Sale Revenue Million Baht 11,829.9 11,832.4 12,035.1
Net Profit Million Baht 1,406.4 1,282.4 1,343.6
EBITDA Million Baht 2,903.4 2,708.7 2,783.6
Economic Value Distributed
Employee wages and benefits Million Baht 2,288.8 2,395.6 2,476.8
Operating Cost Million Baht 8,115.5 8,526.9 8,589.4
Payments to government: Gross taxes Million Baht 404.6 346.2 402.9
Dividend payment Million Baht 872.8 997.5 1,083.17
204-1
Proportion of spending on local suppliers
Proportion of spending on local suppliers % 100.0 100.0 100.0
Spending on suppliers from all suppliers Million Baht 1,770.1 1,842.7 1,756.0
Spending on suppliers from local suppliers Million Baht 1,770.1 1,842.7 1,756.0
Board of Directors
As of the end of 2025, the Board of Directors consisted of 12 members, comprising 1 Chairman, 7 Directors, and 4 Independent Directors, as follows:
No. Name Board Positon Shareholding in BCH and subsidiaries Tenure of the board
1 Asst. Prof. Dr. Somporn Harnphanich, M.D.1/ Chairman of the Board of Director 6.58 -
2 Prof. Dr. Chalerm Harnphanich, M.D.1/ Director 32.63 -
3 Ms. Pornluck Harnphanich, M.D.1/ Director 3.59 -
4 Mr. Kantaporn Harnphanich1/ Director 3.59 -
5 Ms. Pornsuda Harnphanich, C.P.S.1/ Director 3.59 -
6 Mr. Phinij Harnphanich1/ Director - 1
7 Mr. Voravee Kiatiniyomsak1/ Director - -
8 Mr. Surapant Taweewikayakarn, M.D.1/ Director - -
9 Assoc. Prof. Virach Aphimeteetamrong, Ph.D.2/ Independent Director / Chairman of Audit Committee - 4
10 Mr. Siripong Sombutsir2/ Independent Director / Audit Committee - 3
11 Prof. Piphob Veraphong2/ Independent Director / Audit Committee - 2
12 Mr. Thawat Suntrajarn, M.D.2/ Independent Director - -
Note:
1/Executive Director
2/Non-executive director
Board Meetings
In 2025, BCH held 6 Board Meetings to supervise the company’s strict compliance with laws and regulations. 100 percent of the BCH’s directors attended the Board of Directors’ meeting as follows:
Year 2024 Total number of meetings (Times/year)
Times 1 2 3 4 5 6
Meeting Date 19 Jan 29 Feb 24 Apr 15 May 14 Aug 13 Nov
Asst. Prof. Dr. Somporn Harnphanich, M.D. 6
Prof. Dr. Chalerm Harnphanich, M.D. 6
Ms. Pornluck Harnphanich, M.D. 6
Mr. Kantaporn Harnphanich 6
Ms. Pornsuda Harnphanich, C.P.S. 6
Mr. Phinij Harnphanich 6
Mr. Voravee Kiatiniyomsak 6
Mr. Surapant Taweewikayakarn, M.D. 6
Assoc. Prof. Virach Aphimeteetamrong, Ph.D 6
Mr. Siripong Sombutsiri 6
Prof. Piphob Veraphong 6
Mr. Thawat Suntrajarn, M.D. 6
Board and Sub-Committee Meeting Participation
Directors have to participate in the Board Meeting for consideration and decision-making regarding business operations. The Board of Directors convenes at least 6 meetings and sets a meeting schedule in advance every year. At the Board and Sub-Committee Meeting, the Chairman of the Board and Sub-Committee shall provide an opportunity for each director to comment on each agenda item as follows:
No. Name จำนวนครั้งในการเข้าประชุม/จำนวนการจัดประชุมทัั้งหมด
Board of Director Executive Committee Audit Committee Sustainability,Governanceand Risk Management Committee Nomination and Remuneration Committee
1 Asst. Prof. Dr. Somporn Harnphanich, M.D. 5/5 4/4 - 6/6 -
2 Prof. Dr. Chalerm Harnphanich, M.D. 5/5 4/4 - - -
3 Ms. Pornluck Harnphanich, M.D. 5/5 4/4 - 6/6 -
4 Mr. Kantaporn Harnphanich 5/5 4/4 - - -
5 Ms. Pornsuda Harnphanich, C.P.S. 5/5 4/4 - 6/6 2/2
6 Mr. Phinij Harnphanich 5/5 - - - -
7 Mr. Voravee Kiatiniyomsak 5/5 4/4 - 6/6 -
8 Mr. Surapant Taweewikayakarn, M.D. 5/5 4/4 - - -
9 Assoc. Prof. Virach Aphimeteetamrong, Ph.D. 5/5 - 5/5 - -
10 Mr. Siripong Sombutsir 5/5 - 5/5 - 2/2
11 Prof. Piphob Veraphong 5/5 - 5/5 - -
12 Mr. Thawat Suntrajarn, M.D. 5/5 - - - 2/2
13 Ms. Supotjanee Hahtapornsawan, M.D. - - - 6/6 -
14 Mr. Dhiti Pattanakamjorn, M.D. - 4/4 - - -
15 Ms. Saifon Chaimongkol - - - 6/6 -
16 Ms. Anchalee Kengkijakarn - - - 6/6 -
17 Ms. Vimonmarn Krishnakalin - - - 6/6 -
18 Ms. Thitiporn Wongchaisuriya, M.D.1/ - - - 6/6 -
Percentage of Meeting Participation 100 Percent 100 Percent 100 Percent 100 Percent 100 Percent
Remuneration for the Board of Directors and Sub-Committee
Currently, the remuneration for the Board of Directors and Sub-Committee is set at the same level as the industry standard, related to the performance of each individual, BCH’s profitability, and the achievement of developing business operations to meet targets in both environmental and social aspects. The details of the remuneration for the Board of Directors and the Sub-Committee on 31 December 2025 are as follows:
Name Board Position Remuneration
Compensation Pension Total
Asst. Prof. Dr. Somporn Harnphanich, M.D. Chairman of the Board of Directors 700,000 566,200 1,266,200
Prof. Dr. Chalerm Harnphanich, M.D. Director 700,000 566,200 1,266,200
Ms. Pornluck Harnphanich, M.D. Director 700,000 566,200 1,266,200
Mr. Kantaporn Harnphanich Director 700,000 566,200 1,266,200
Mr. Phinij Harnphanich Director 700,000 566,200 1,266,200
Ms. Pornsuda Harnphanich, C.P.S. Director 700,000 566,200 1,266,200
Mr. Voravee Kiatiniyomsak Director 700,000 566,200 1,266,200
Mr. Surapant Taweewikayakarn, M.D. Director 700,000 566,200 1,266,200
Assoc. Prof. Virach Aphimeteetamrong, Ph.D. Independent Director / Chairman of Audit Committee 820,000 669,000 1,489,000
Mr. Siripong Sombutsir Independent Director / Audit Committee 760,000 617,600 1,377,600
Prof. Piphob Veraphong Independent Director / Audit Committee 760,000 617,600 1,377,600
Mr. Thawat Suntrajarn, M.D. Independent Director 700,000 566,200 1,226,200
Total 8,640,000 7,000,000 15,640,000
Anti-Corruption
Complaints Number of Complaints (Case)
2023 2024 2025
Anti-Corruption Complaints
Number of frauds of employee fraud that have been verified as true 0 0 0
Number of cases in which the employee is fired for fraud 0 0 0
Number of cases involving the corruption of a business partner that have been verified as true 0 0 0
Anti-Competitive Complaints
Number of ongoing cases 0 0 0
Number of cases that are completed 0 0 0
Conflict of Interest Complaints
Number of cases related to conflict of interest 0 0 0
Number of cases that are completed 0 0 0
Complaints on Social and Community Aspect
Number of cases that are ongoing 0 0 0
Number of cases that are completed 0 0 0
Complaints on Environmental Aspect
Number of cases that are ongoing 0 0 0
Number of cases that are completed 0 0 0
Complaints on Occupational Health and Safety Aspect
Number of cases that are ongoing 0 0 0
Number of cases that are completed 0 0 0
Complaints on Human Rights Violations
Number of cases that are ongoing 0 0 0
Number of cases that are completed 0 0 0
Complaints on Discrimination and Harassment
Number of cases that are ongoing 0 0 0
Number of cases that are completed 0 0 0
Competitor Complaints
Complaints Under Investigation 0 0 0
Resolved Complaints 0 0 0