ESG Performance Data

Managing ESG Performance Data is a Core Driver of Effective Sustainability Development

Organizations should systematically collect, analyze, and disclose Environmental, Social, and Governance (ESG) performance data in a transparent and verifiable manner. This data serves as a strategic decision-making tool, supports stakeholder expectations, and enhances long-term organizational competitiveness.

Sustainability Performance

ESG Performance Data

Environmental Dimension

Environment Compliance

GRI	Performance Data	Unit	2022	2023	2024
2-27
	Number of violations of legal obligations/regulations	case	0	0	0
	Number of fines/penalties related to the above	Million Baht	0	0	0
	Environmental liability accrued at year-end	case	1^1/	0	0
	Total number of non-monetary sanctions	case	0	0	0
	Total number of cases brought through dispute resolution mechanisms	case	0	0	0

Note:

^1/ The nearby villages have voiced reservations. The environment is impacted by the ivy vines growing on top of the house next to the hospital fence. BCH successfully eliminated the ivy vines. The complaint was resolved on September 14, 2022, to the complainant's satisfaction.

Energy Management Statistics

Performance Data	Unit	2022 ^1/	2023	2024
Total Energy Consumption within the Organization	kWh	11,737,275.76	59,309,000.00	56,728,311.05
Total Energy Consumption within the Organization	MWh	11,737.28	59,309.34	56,728.31
Total Costs of Energy Consumption	Million Baht	41.94	279.47	249.50

Note:

^1/ The scope of the report on Energy Consumption Statistics in 2022 covers the World Medical Hospital.

Greenhouse Gas Emissions Statistics

Performance Data	Unit	2022	2023	2024
Total Greenhouse Gas Emissions^1/	kgCO₂eq	7,593,151.01	2,967,246,000.00	2,405,927,841.00
Total Greenhouse Gas Emissions^1/	tCO₂eq	7,593.15	29,672.46	24,059.28
Total Direct GHGs Emissions from Fuel Combustion (Scope 1)^2/	tCO₂eq	1,769.38	NA	2,756.19
	% per Total GHG Emission	23.30	NA	11.46
Total Indirect GHGs Emissions from Energy Purchased & Consumed (Scope2)^2/	tCO₂eq	5,823.77	29,672.46	21,303.09
	% per Total GHG Emission	76.70	100.00	88.54

Note:

^1/ The report of GHG emissions scope 1 and scope 2 data are calculated by using the GHGs calculation tool in accordance with IPCC 2006.

^2/ The greenhouse gas Emission Factor refers to the Thailand Greenhouse Gas Management Organization (Public Organization) (http://www.tgo.or.th/).

Water stress areas

Analysis of Water Stress Risk Using the Aqueduct Water Risk Atlas Tool from the World Resources Institute for the Locations of all 15 Branch Hospitals and 2 Polyclinics.

Hospital	Water Stress
	Low	Low-Medium	Medium-High	High	Extremely High
	World Medical Hospital			X
Kasemrad International Hospital Rattanatibeth				X
Kasemrad International Hospital Aranyaprathet		X
Kasemrad International Hospital Vientiane		X
Kasemrad Hospital Bangkae			X
Kasemrad Hospital Sriburin		X
Kasemrad Hospital Saraburi				X
Kasemrad Hospital Prachachuen			X
Kasemrad Hospital Mae Sai		X
Kasemrad Sriburin Clinic Chiang Saen Branch		X
Kasemrad Hospital Chachoengsao					X
Kasemrad Hospital Prachinburi					X
Kasemrad Hospital Rattanatibeth			X
Kasemrad Hospital Ramkhamhaeng					X
Kasemrad Hospital Pathumthani				X
Karunvej Hospital Ayutthaya				X

Water Quality

Indicator	Result of measurement treatment	Water quality standards
pH	compliance with the standard	5.0 – 9.0
BOD₅	compliance with the standard	20
Suspended Solids (SS)	compliance with the standard	30
Sulfide	compliance with the standard	1.0
Oil & Grease	compliance with the standard	20
Residual Chlorine	compliance with the standard	Not specified
Total Coliform Bacteria	compliance with the standard	Not specified

Water and Wastewater Management Statistics

Performance Data	Unit	2022^1/		2023^1/		2024
Performance Data	Unit	All Areas	Water Stress Area	All Areas	Water Stress Area	All Areas	Water Stress Area
Total Water Withdrawal
Third-party Water Source (e.g., municipal water suppliers)
Fresh Water TDS ≤ 1,000 mg/L	m³	68,282	0	75,953	0	700,867	0
Fresh Water TDS >1,000 mg/L	m³	0	0	0	0	0	0
Total Water Withdrawal	m³	68,282	0	75,953	0	700,867	0
Total Water Consumption	m³	68,282	0	75,953	0	700,867	0
	ML	68.28	0	75.95	0	70.09	0
Water Consumption Intensity	m³	0	0	0	0	0	0
Total Water Discharge
Third-party Water Source (e.g., municipal wastewater treatment plant)	m³	0	0	0	0	0	0
Water Discharge ≤ 1,000 mg/L Total Dissolved Solids	m³	0	0	0	0	0	0
Water Discharge > 1,000 mg/L Total Dissolved Solids	m³	0	0	0	0	0	0
Total Water Discharge	m³	54,625	0	59,746	0	560,694	0
Third-party Water Source (e.g., municipal wastewater treatment plant)	m³	0	0	0	0	0	0

Note:

^1/The scope of the report on Water and Wastewater Management Statistics in 2022 covers the World Medical Hospital.

Social Dimension

Human Capital Performance

Data	Male	Female	Total
Total Employees (Excluding Physicians)	1,202	5,852	7,054
Sort by employment type
Full-Time Employees	919	4,670	5,589
Nurses and Nursing Assistants	117	2,285	2,402
Medical Operations and Support Personnel	504	1,366	1,870
Back Office Personnel	298	1,019	1,317
Part-Time Employees	283	1,182	1,465
Nurses and Nursing Assistants	65	651	716
Medical Operations and Support Personnel	173	448	621
Back Office Personnel	45	83	128

Data	Male	Female	Total
Total Physicians	921	937	1,858
Full-Time	191	187	378
Part-Time	730	750	1,480

Employee category

Data	Unit	Male	Female	Total
Senior Management*	persons	33	6	39
Senior Management*	% Per total employee in senior management level	84.62	15.38	100.00
<30 years old	persons	0	0	0
<30 years old	% Per total employee in senior management level	0.00	0.00	0.00
30-50 years old	persons	5	1	6
30-50 years old	% Per total employee in senior management level	12.82	2.56	15.38
>50 years old	persons	28	5	33
>50 years old	% Per total employee in senior management level	71.80	12.82	84.62
Middle Management*	persons	10	50	60
Middle Management*	% Per total employee in senior management level	16.67	83.33	100.00
<30 years old	persons	0	0	0
<30 years old	% Per total employee in senior management level	0.00	0.00	0.00
30-50 years old	persons	5	33	38
30-50 years old	% Per total employee in senior management level	8.33	55.00	63.33
>50 years old	persons	5	17	22
>50 years old	% Per total employee in senior management level	8.33	28.33	36.67
Middle Management*	persons	207	694	901
Middle Management*	% Per total employee in senior management level	22.97	77.03	100.00
<30 years old	persons	17	71	88
<30 years old	% Per total employee in senior management level	1.89	7.88	9.77
30-50 years old	persons	165	559	724
30-50 years old	% Per total employee in senior management level	18.31	62.04	80.36
>50 years old	persons	25	64	89
>50 years old	% Per total employee in senior management level	2.77	7.10	9.88
Non-management	persons	964	4,890	5,854
Non-management	% Per total employee in senior management level	16.47	83.53	100.00
<30 years old	persons	397	2,428	2,825
<30 years old	% Per total employee in senior management level	6.78	41.48	48.26
30-50 years old	persons	1490	2,251	2,741
30-50 years old	% Per total employee in senior management level	8.37	38.45	46.82
>50 years old	persons	61	192	253
>50 years old	% Per total employee in senior management level	1.04	3.28	4.32
Disabled/retired/concession employee	persons	16	19	35
Disabled/retired/concession employee	% Per total employee in senior management level	0.27	0.32	0.60

Note:

* Senior Management includes hospital directors, deputy directors of hospitals, and directors of doctors

* Middle Management includes department directors and associate directors

* First-line Management includes managers, unit chiefs, and division chiefs

Employee’s hours of training

Data	Unit	Male	Female	Total
Total hours of training	Hour	14,027	104,149	118,176
Average hours of training	Hour/Head/Year	13.74	16.08	15.68
Sort by employee category
Senior Management	Hour	348	282	630
Senior Management	Hour/Head/Year	10.53	47.00	16.14
Middle Management First-line Management	Hour	28	5	33
Middle Management First-line Management	Hour/Head/Year	38.00	27.68	29.40
Non-management	Hour	4,698	22,151	26,850
Non-management	Hour/Head/Year	22.70	31.92	29.80
Sort by employment type Nurses and nursing assistants	Hour	8,602	80,332	88,933
Sort by employment type Nurses and nursing assistants	Hour/Head/Year	8.92	16.43	15.19
Medical Operation and Support Personne
Back-office Personnel Total hours of training	Hour	5,757	68,259	74,016
Back-office Personnel Total hours of training	Hour/Head/Year	31.63	23.24	23.74
Average hours of training	Hour	4,115	6,789	10,903
Average hours of training	Hour/Head/Year	6.08	3.74	4.38
Sort by employee category	Hour	6,639	19,026	25,665
Sort by employee category	Hour/Head/Year	19.36	17.26	17.76

Physician training hours and credits

Data	Unit	Male	Female	Total
Physician	Hour	462	220	682
Hour/Head/Year	0.50	0.23	0.37
Credit	0	0	0
Credit/Head/Year	0	0	0

Employees receiving annual performance evaluations

Data	Unit	Male	Female	Total
Total full-time employees that were evaluated	Person	775	3,650	4,425
Total full-time employees that were evaluated	%	10.99	51.74	62.73
Sort by employee category
Senior Management	Person	13	6	19
Senior Management	%	39.39	100.00	48.72
Middle Management	Person	8	34	42
Middle Management	%	80.00	68.00	70.00
First-line Management	Person	184	591	775
First-line Management	%	88.89	85.16	86.02
Non-managements	Person	570	3,019	3,589
Non-managements	%	59.13	61.74	61.31

New employee hires (excluding physicians)

Data	Unit	Male	Female	Total
New employee hires	Person	318	1,743	2,061
Rate of full-time employee hires	%	31.39	36.72	35.78
<30 years old	Person	195	1,224	1,419
<30 years old	%	61.32	70.22	68.85
30-50 years old	Person	107	476	583
30-50 years old	%	33.65	27.31	28.29
>50 years old	Person	16	43	59
>50 years old	%	5.03	2.47	2.86

Internal Recruitment (excluding physicians)

Data	Unit	Male	Female	Total
Total internal recruitment	Person	27	96	123
Rate of full-time employee hires	%	2.67	2.02	2.14
<30 years old	Person	4	34	38
<30 years old	%	14.81	35.42	30.89
30-50 years old	Person	22	57	79
30-50 years old	%	81.48	59.38	64.23
>50 years old	Person	1	5	6
>50 years old	%	3.70	5.21	4.88

Turnover in 2024

Data	Unit	Male	Female	Total
Total turnover*	Person	323	1,877	2,200
Total turnover rate	Person	31.89	39.54	38.19
<30 years old	%	159	1,227	1,386
<30 years old	Person	49.23	65.37	63.00
30-50 years old	%	132	574	706
30-50 years old	Person	40.87	30.58	32.09
>50 years old	%	32	76	108
>50 years old	Person	9.91	4.05	4.91
Voluntary turnover	Person	287	1,676	1,963
Voluntary turnover rate of total employee turnover	%	88.85	89.29	89.23
Voluntary turnover rate of total employee turnover	%	28.33	35.31	34.08
<30 years old	Person	137	1,083	1,220
<30 years old	%	47.74	64.46	62.15
30-50 years old	Person	119	517	636
30-50 years old	%	41.47	30.85	32.40
>50 years old	Person	31	76	107
>50 years old	%	10.81	4.54	5.45

*Include voluntary turnover and involuntary turnover (e.g., retirement, death, termination).

Complaints of human rights violations, discrimination, sexual assault, and harassment

Data	Complaints related to employees	Complaints related to patients, customers, stakeholders, and business partners.
Total number of complaints	0	0
Number of complaints that were investigated	0	0
Number of complaints that were remediated	0	0
Number of complaints that are remediated and results reviewed through routine internal management review processes	0	0
Number of complaints is no longer subject to action	0	0

Governance and Economic Dimension

Economic Performance

GRI	Performance Data	Unit	2022	2023	2024
201-1
	Direct Economic Value Generated
	Sale Revenue	Million Baht	18,910.3	11,829.9	11,832.4
	Net Profit	Million Baht	3,038.9	1,406.4	1,282.4
	EBITDA	Million Baht	5,142.5	2,903.4	2,708.7
	Economic Value Distributed
	Employee wages and benefits	Million Baht	2,310.0	2,288.8	2,395.6
	Operating Cost	Million Baht	12,771.6	8,115.5	8,526.9
	Payments to government: Gross taxes	Million Baht	888.3	404.6	346.2
	Dividend payment	Million Baht	1,995.0	872.8	997.5
204-1
	Proportion of spending on local suppliers
	Proportion of spending on local suppliers	%	100.0	100.0	100.0
	Spending on suppliers from all suppliers	Million Baht	3,064.3	1,770.1	1,842.7
	Spending on suppliers from local suppliers	Million Baht	3,064.3	1,770.1	1,842.7

Board of Directors

BCH’s Board of Directors is composed of 12 members, namely the chairman, 7 committee members, and 4 independent committee members, as follows:

No.	Name	Board Positon	Shareholding in BCH and subsidiaries	Tenure of the board
1	Asst. Prof. Dr. Somporn Harnphanich, M.D.^1/	Chairman of the Board of Director	6.58	-
2	Prof. Dr. Chalerm Harnphanich, M.D.^1/	Director	32.63	-
3	Ms. Pornluck Harnphanich, M.D.^1/	Director	3.59	-
4	Mr. Kantaporn Harnphanich^1/	Director	3.59	-
5	Ms. Pornsuda Harnphanich, C.P.S.^1/	Director	3.59	-
6	Mr. Phinij Harnphanich^1/	Director	-	1
7	Mr. Voravee Kiatiniyomsak^1/	Director	-	-
8	Mr. Surapant Taweewikayakarn, M.D.^1/	Director	-	-
9	Assoc. Prof. Virach Aphimeteetamrong, Ph.D.^2/	Independent Director / Chairman of Audit Committee	-	4
10	Mr. Siripong Sombutsir^2/	Independent Director / Audit Committee	-	3
11	Prof. Piphob Veraphong^2/	Independent Director / Audit Committee	-	2
12	Mr. Thawat Suntrajarn, M.D.^2/	Independent Director	-	-

Note:

^1/Executive Director

^2/Non-executive director

Board Meetings

In 2024, BCH held 6 Board Meetings to supervise the company’s strict compliance with laws and regulations. 100 percent of the BCH’s directors attended the Board of Directors’ meeting as follows:

Year	2024						Total number of meetings (Times/year)
Times	1	2	3	4	5	6
Meeting Date	19 Jan	29 Feb	24 Apr	15 May	14 Aug	13 Nov
Asst. Prof. Dr. Somporn Harnphanich, M.D.							6
Prof. Dr. Chalerm Harnphanich, M.D.							6
Ms. Pornluck Harnphanich, M.D.							6
Mr. Kantaporn Harnphanich							6
Ms. Pornsuda Harnphanich, C.P.S.							6
Mr. Phinij Harnphanich							6
Mr. Voravee Kiatiniyomsak							6
Mr. Surapant Taweewikayakarn, M.D.							6
Assoc. Prof. Virach Aphimeteetamrong, Ph.D							6
Mr. Siripong Sombutsiri							6
Prof. Piphob Veraphong							6
Mr. Thawat Suntrajarn, M.D.							6

Board and Sub-Committee Meeting Participation

Directors have to participate in the Board Meeting for consideration and decision-making regarding business operations. The Board of Directors convenes at least 6 meetings and sets a meeting schedule in advance every year. At the Board and Sub-Committee Meeting, the Chairman of the Board and Sub-Committee shall provide an opportunity for each director to comment on each agenda item as follows:

No.	Name	จำนวนครั้งในการเข้าประชุม/จำนวนการจัดประชุมทัั้งหมด
		Board of Director	Executive Committee	Audit Committee	Sustainability,Governanceand Risk Management Committee	Nomination and Remuneration Committee
		1	Asst. Prof. Dr. Somporn Harnphanich, M.D.	6/6	4/4	-	6/6	-
2	Prof. Dr. Chalerm Harnphanich, M.D.	6/6	4/4	-	-	-
3	Ms. Pornluck Harnphanich, M.D.	6/6	4/4	-	6/6	-
4	Mr. Kantaporn Harnphanich	6/6	4/4	-	-	-
5	Ms. Pornsuda Harnphanich, C.P.S.	6/6	4/4	-	6/6	2/2
6	Mr. Phinij Harnphanich	6/6	-	-	-	-
7	Mr. Voravee Kiatiniyomsak	6/6	4/4	-	6/6	-
8	Mr. Surapant Taweewikayakarn, M.D.	6/6	4/4	-	-	-
9	Assoc. Prof. Virach Aphimeteetamrong, Ph.D.	6/6	-	5/5	-	-
10	Mr. Siripong Sombutsir	6/6	-	5/5	-	2/2
11	Prof. Piphob Veraphong	6/6	-	5/5	-	-
12	Mr. Thawat Suntrajarn, M.D.	6/6	-	-	-	2/2
13	Ms. Supotjanee Hahtapornsawan, M.D.	-	-	-	6/6	-
14	Mr. Dhiti Pattanakamjorn, M.D.	-	4/4	-	-	-
15	Ms. Saifon Chaimongkol	-	-	-	6/6	-
16	Ms. Anchalee Kengkijakarn	-	-	-	6/6	-
17	Ms. Vimonmarn Krishnakalin	-	-	-	6/6	-
18	Ms. Thitiporn Wongchaisuriya, M.D.^1/	-	-	-	4/4	-
Percentage of Meeting Participation		100 Percent	100 Percent	100 Percent	100 Percent	100 Percent

Note:

^1/ Ms. Thitiporn Wongchaisuriya, M.D., was appointed as a member of the Sustainability Committee at the Board of Directors’ Meeting No. 4/2024 held on May 15, 2024.

Remuneration for the Board of Directors and Sub-Committee

Currently, the remuneration for the Board of Directors and Sub-Committee is set at the same level as the industry standard, related to the performance of each individual, BCH’s profitability, and the achievement of developing business operations to meet targets in both environmental and social aspects. The details of the remuneration for the Board of Directors and the Sub-Committee on 31 December 2024 are as follows:

Name	Board Position	Remuneration
Name	Board Position	Compensation	Pension	Total
Asst. Prof. Dr. Somporn Harnphanich, M.D.	Chairman of the Board of Directors	660,000	566,200	1,226,200
Prof. Dr. Chalerm Harnphanich, M.D.	Director	660,000	566,200	1,226,200
Ms. Pornluck Harnphanich, M.D.	Director	660,000	566,200	1,226,200
Mr. Kantaporn Harnphanich	Director	660,000	566,200	1,226,200
Mr. Phinij Harnphanich	Director	660,000	566,200	1,226,200
Ms. Pornsuda Harnphanich, C.P.S.	Director	660,000	566,200	1,226,200
Mr. Voravee Kiatiniyomsak	Director	660,000	566,200	1,226,200
Mr. Surapant Taweewikayakarn, M.D.	Director	660,000	566,200	1,226,200
Assoc. Prof. Virach Aphimeteetamrong, Ph.D.	Independent Director / Chairman of Audit Committee	780,000	669,000	1,449,000
Mr. Siripong Sombutsir	Independent Director / Audit Committee	720,000	617,600	1,337,600
Prof. Piphob Veraphong	Independent Director / Audit Committee	720,000	617,600	1,337,600
Mr. Thawat Suntrajarn, M.D.	Independent Director	660,000	566,200	1,226,200
Total		8,660,000	7,630,600	15,746,600

Anti-Corruption

Complaints	Number of Complaints (Case)
Complaints	2022	2023	2024
Anti-Corruption Complaints
Number of frauds of employee fraud that have been verified as true	0	0	0
Number of cases in which the employee is fired for fraud	0	0	0
Number of cases involving the corruption of a business partner that have been verified as true	0	0	0
Anti-Competitive Complaints
Number of ongoing cases	0	0	0
Number of cases that are completed	0	0	0
Conflict of Interest Complaints
Number of cases related to conflict of interest	0	0	0
Number of cases that are completed	0	0	0
Complaints on Social and Community Aspect
Number of cases that are ongoing	0	0	0
Number of cases that are completed	0	0	0
Complaints on Environmental Aspect
Number of cases that are ongoing	0	0	0
Number of cases that are completed	0	0	0
Complaints on Occupational Health and Safety Aspect
Number of cases that are ongoing	0	0	0
Number of cases that are completed	0	0	0
Complaints on Human Rights Violations
Number of cases that are ongoing	0	0	0
Number of cases that are completed	0	0	0
Complaints on Discrimination and Harassment
Number of cases that are ongoing	0	0	0
Number of cases that are completed	0	0	0