Bangkok Chain Hospital Public Company Limited (BCH) received the Highly Commended Supply Chain Management Award in the Sustainability Excellence category at SET Awards 2026, marking the Company's first recognition for supply chain management excellence. This achievement reflects BCH's commitment to sustainable business practices that extend beyond its own operations, emphasizing shared value creation with suppliers, business partners, and stakeholders throughout the value chain.

One of the key initiatives presented for the award consideration was the “Digital System Development Project to Enhance Healthcare Network Connectivity and Patient Referrals (e-Refer System).” The project was developed through collaboration among BCH, Health Chain Innotech Co., Ltd., Business Alignment Public Company Limited, and Varian Medical Systems Pacific Inc. It aims to enhance information connectivity and cancer patient referrals across the hospital network, supporting continuity of access to specialized medical treatment. The initiative also elevates the role of suppliers from conventional business relationships to innovation development partners (Partner/Co-developer).

BCH places strong emphasis on sustainable supplier management, covering supplier sourcing and selection, qualification and risk assessments, and the integration of Environmental, Social, and Governance (ESG) considerations. The Company also collaborates with its partners to establish shared quantitative and qualitative targets and performance indicators, enabling systematic monitoring, evaluation, and continuous improvement of operational efficiency.

The Company is committed to implementing social initiatives that respond to the specific needs of local communities and those affected by adverse circumstances. By fostering collaboration with relevant organizations, BCH supports healthcare, safety, and the restoration of people's quality of life. Its support for the Department of Water Resources in this initiative reflects the Company's commitment to social responsibility and its participation in mitigating the impacts of flooding through cross-sector collaboration, in alignment with BCH's sustainability approach.

Key Achievements Through Collaboration

The project aligns with BCH's strategy to enhance the quality of healthcare services and its material sustainability topics, particularly “Patient Responsibility and Quality of Service,” which ranks as BCH's highest-priority material topic, as well as Access to Healthcare Services, Supply Chain Management, and Technology and Innovation Development. BCH remains committed to strengthening partnerships and exploring opportunities to further enhance healthcare systems through collaboration, creating long-term economic, social, and environmental value.

BCH extends its sincere appreciation to all business partners and stakeholders who have contributed to the tangible success of the e-Refer Project. This achievement represents not only the advancement of healthcare innovation but also the value of collaboration built upon shared goals, knowledge exchange, and the complementary strengths of each organization.

BCH firmly believes that true sustainability is not measured by the success of any single organization, but by the ability to create shared value and grow together throughout the value chain, with patients' quality of life and well-being remaining at the heart of every effort. Ultimately, the most meaningful achievement is not simply how far an organization advances, but how every step forward can create lasting benefits for people and society.

• The development of the cancer patient referral system enhances coordination efficiency, reduces waiting times, and supports continuity of access to specialized medical treatment. Target 3.8: Achieve universal health coverage, including financial risk protection, access to quality essential healthcare services, and access to safe, effective, quality, and affordable essential medicines and vaccines for all.

• The development and integration of digital healthcare systems in collaboration with business partners support information sharing and improve service efficiency across the hospital network. Target 9.1: Develop quality, reliable, sustainable, and resilient infrastructure, including regional and transborder infrastructure, to support economic development and human well-being.

• Reducing paper consumption through digital patient referral processes supports efficient resource utilization and helps reduce greenhouse gas emissions associated with paper consumption. Target 12.2: By 2030, achieve the sustainable management and efficient use of natural resources.

BCH is committed to advancing sustainable supply chain management through strategic partnerships in healthcare innovation, creating shared value and driving sustainable growth throughout the value chain